What Shipping Methods can I choose from?
Ground: Allow 3-10 business days. Most times the maximum is 5 or 6 business days.
Select this option for APO/FPO deliveries.
3 Day Select: Order is delivered three business days after date of shipment.
Add $20.00
Overnight: Delivered on the business day after date of shipment. 95% of all
overnight orders placed before 9:30am Eastern are delivered the next business day.
These orders are our first priority and we do everything we can to get them to
you as quickly as possible. Not available for Altama products.
Is international shipping available?
Yes. For all countries other than Canada, please visit our International Shipping page for more
information.
Do you ship to Canada?
Yes - we use the US Postal Service and must charge $20.
What does “business day” mean?
We primarily ship with UPS, and in some cases, FedEx. These companies do not deliver on the weekend. Thus, if you place a order at 8:30 am Eastern on Friday and we ship the boots out that day, they will not arrive until Monday.
If you order a boot Friday afternoon at 2:00pm Eastern and select overnight,
please understand that because we more than likely cannot ship the boots until
Monday, they won't arrive until Tuesday. Weekends can be a double-edged
sword.
What does 3 Day Select mean?
Most ground orders arrive within 3-5 business days – however, UPS/FedEx does not guarantee this. Folks who need a guaranteed day of delivery may select this option.
If your order is placed early enough and we can ship your boots out that same day, the first business day is the next day. If your boots ship Monday, they’ll be delivered no later than Thursday. If you order Wednesday night and they ship Thursday, your boots will be delivered the next Tuesday.
Are the expedited shipments guaranteed?
We need at most one full business day to process your order – we never allow a second business day to go by before the boots are shipped. Usually it only takes a small matter of hours. 95% of all orders placed by 10:00am Eastern are shipped that same day. We place expedited orders above all other orders and take great pride in getting your boots to you as quickly as possible.
We cannot issue a blanket guarantee, but we can give you our word that we'll do
everything possible to get your boots to you in an expeditious and satisfying
manner.
Is expedited shipping available for
Altama boots?
This particular company's policies actually result in delays in shipping.
They allow us to ship straight from the factory to our customers in case we
don't have a certain style or size in our store. However, we must allow
24-48 hours for them to process the order. Please allow at least one
additional business day for the boots to arrive.
Do you ship to Hawaii and Alaska?
Yes we do. Unfortunately, do to the non-contiguous nature of these states, we must charge an additional $20.00. Simply select “3 Day Select” so that the charges will be reflected, else we add it after the order is processed.
Do you ship to APO/FPO addresses?
Yes we do. We ship via Priority Mail through the United States Postal Service.
Unfortunately, we are forced to charge a nominal fee of $10.00 to cover handling.
It's free now! God bless the men and women in uniform serving our
country. However, we must still charge $10 for Altama orders. We're
hoping to make that free soon.
Please select "Ground" as the shipping option. Also, please
re-write the address in special instructions to ensure the package is properly
addressed.
Do you ship to PO Boxes?
No. The only time we ship via the Post Office is for APO/FPO
addresses. Please see above.
Is weekend delivery available?
No. UPS/FedEx do not normally deliver on Saturday. For some locations, this service is available,
yet costs significantly more. Please contact us for more information if this is a must.
Do you charge sales tax?
Because we are located in Virginia, state law compels us to charge 5% on all orders shipped within the commonwealth.
What is the Special Instructions field?
If you need a signature upon delivery or need to pass any additional information to us, please use that space on the order form.
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